Luminous
Response
Services
Inbound Services
Connect and grow your business.
By utilizing our Inbound Services, you can enhance customer satisfaction and loyalty by providing an easy way for your customers to connect with your business. Our advanced IVR, call routing and voice messaging systems ensure that your customers will always be directed to the appropriate person to address their needs.
Lead Generation
Grow your business with high-quality leads.
With our Lead Generation services, you can discover and establish connections with prospective customers who exhibit an interest in your products or services. Through the utilization of our advanced tools and strategies, we can assist you in creating premium quality leads that can stimulate business expansion and boost your income.
Customer Support
Keep your customers happy and satisfied.
Our Customer Support services are tailored to enable you to deliver exceptional service to your valued customers. Utilizing our cutting-edge tools and strategies, you can efficiently address customer concerns, provide prompt answers to questions and deliver support that fosters high levels of customer satisfaction and loyalty.
Why Us
How we do it
Gain Digital Advantage
Innovative technologies
Our primary objective is to utilize the most advanced and innovative technology to deliver cutting-edge solutions to our clients. We are committed to investing in state-of-the-art hardware, software and tools to ensure that our clients receive unparalleled service. Our team of experts continuously updates their knowledge and skills to stay ahead of the industry’s latest trends and advancements, ensuring that our clients remain at the forefront of technology.
Designed for your business
Customized Solutions
Our second mission is to provide customized solutions that are tailored to our client’s specific business needs. We understand that every business is unique and we take the time to understand our client’s goals, challenges and pain points. Based on this understanding, we develop customized solutions that address our client’s specific needs and help them achieve their business objectives.
Unmatched excellence
Exceptional Service
Our primary goal is to deliver outstanding service to our clients, acknowledging that their prosperity is intertwined with ours. Hence, we pledge to offer the utmost level of assistance through our team of proficient professionals, who are available round the clock to cater to our client’s needs. Our core values of trust, transparency and mutual respect facilitate the development of enduring associations with our clients.
Lumcco is a telecommunications business providing innovative solutions and superior support to businesses of all sizes.
We are the decisive factor behind your success.
We understand that trust is key to building successful relationships and we strive to act with integrity and transparency in all our interactions with our employees, customers and partners. Trust is at the core of our operations and we are committed to earning and maintaining it every day.
We encourage team members to take bold risks and take ownership of their work. Trust is central to our operations as we believe it’s essential in all successful relationships with staff, clients and partners. We prioritize integrity and transparency in our interactions to establish and maintain trust.